Shipping policy

Shipping Policy

At Yaeeorm, we are dedicated to ensuring that your orders are processed and delivered promptly. Please take a moment to review our shipping policy for more information about our shipping practices, costs, and timelines.

1. Order Processing Time

  • All orders are processed within 1-3 business days from the date of purchase.
  • We do not process orders on weekends or holidays.
  • If there is a delay in processing due to high order volume or product availability, we will notify you via email.

2. Shipping Methods and Costs

We offer a variety of shipping methods to meet your delivery needs:

  • Standard Shipping

    • Cost: $5.90 for orders up to $50.
    • Free on orders over $50.
    • Estimated Delivery Time: 10-20 business days.

  • Expedited Shipping

    • Cost: $15.90
    • Estimated Delivery Time: 5-10 business days.

3. Domestic Shipping (Within the U.S.)

  • We currently ship to valid U.S. addresses, excluding P.O. Boxes, military addresses (APO/FPO), and international addresses.
  • We use reliable carriers like USPS, FedEx, and UPS for domestic shipments.

4. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
  • Please allow up to 48 hours for tracking updates to reflect on the carrier's website.

5. Shipping Restrictions

  • We can only ship to valid U.S. addresses. We do not ship to P.O. Boxes or military addresses.
  • We are not responsible for delays or issues caused by incorrect or incomplete addresses. Please verify your shipping details before placing an order.
  • If any items in your order are out of stock, we will notify you promptly and provide alternative options or an estimated restock date.

6. Lost or Damaged Items

  • If your package is lost or damaged, please contact customer support within 7 days of receiving your order. We will assist in resolving the issue with the carrier and may offer a replacement or refund.
  • Please note that we are not responsible for lost or damaged items due to incorrect address information provided by the customer.

7. Address Accuracy

  • Please ensure your shipping address is complete and accurate. We are not responsible for failed deliveries due to incorrect addresses. If you notice an error in your address, contact us immediately to make corrections.

8. International Shipping

  • We currently do not offer international shipping. However, if you wish to inquire about future international shipping options, please contact us at [email protected].

9. Customs and Duties (For Future International Orders)

  • For international orders, any applicable customs duties, taxes, or import fees will be the responsibility of the buyer.
  • Yaeeorm is not liable for any delays or charges that may occur during customs processing.

10. Customer Support

For any questions or concerns about your order, shipping, or tracking, please reach out to our customer support team:

  • Email: [email protected]
  • Phone: +1 505-900-4769
  • Address: 737 N Clifton Ct, West Peoria, IL 61604, United States

We strive to provide an excellent shopping experience. If you have any questions or need assistance, please don’t hesitate to contact us.